:root{--font-sans: -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif;--font-display: -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif;font-family:var(--font-sans);color:#20242c;background:#f4f5f8;font-synthesis:none;--navy: #17203b;--purple: #6346e8;--purple-soft: #eeeafd;--line: #e5e7ec;--muted: #767d8c;--danger: #dc584e;--success: #218c6a}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh;background:#f4f5f8;overflow:hidden}button,input,textarea{font:inherit}button{color:inherit}button:focus-visible,input:focus-visible,textarea:focus-visible{outline:2px solid #7965ea;outline-offset:2px}.app-shell{min-height:100vh;display:flex}.sidebar{width:68px;background:var(--navy);display:flex;flex-direction:column;align-items:center;padding:17px 0 14px;color:#aab0c4;flex:0 0 auto;z-index:20}.brand-mark{width:37px;height:37px;border-radius:11px;background:linear-gradient(145deg,#8c6df7,#5d43de);display:grid;place-items:center;color:#fff;box-shadow:0 7px 20px #080c1d66;margin-bottom:25px;transform:rotate(-4deg)}.brand-mark span{font-family:var(--font-display);font-weight:800;font-size:19px;transform:rotate(4deg)}.sidebar-nav{display:flex;flex-direction:column;gap:7px;align-items:center;width:100%}.nav-button{position:relative;border:0;background:transparent;width:42px;height:42px;color:#969db3;border-radius:11px;display:grid;place-items:center;cursor:pointer;transition:.18s ease}.nav-button:hover{color:#fff;background:#ffffff10}.nav-button.active{color:#fff;background:#ffffff17}.nav-button.active:before{content:"";position:absolute;left:-13px;height:23px;width:3px;border-radius:0 4px 4px 0;background:#8a72f4}.nav-badge{position:absolute;top:2px;right:0;min-width:16px;height:16px;padding:0 3px;background:#e15c68;border:2px solid var(--navy);color:#fff;border-radius:8px;font-size:8px;display:grid;place-items:center;font-weight:700}.nav-tooltip{position:absolute;left:52px;white-space:nowrap;background:#181e31;color:#fff;padding:7px 9px;border-radius:6px;font-size:11px;opacity:0;pointer-events:none;transform:translate(-4px);transition:.18s;z-index:50;box-shadow:0 7px 20px #11182733}.nav-button:hover .nav-tooltip{opacity:1;transform:translate(0)}.sidebar-bottom{margin-top:auto;display:flex;flex-direction:column;gap:7px;align-items:center}.user-avatar{height:32px;min-width:32px;border-radius:9px;display:grid;place-items:center;font-size:11px;font-weight:700;color:#fff;background:linear-gradient(145deg,#52668c,#35415e)}.user-avatar.small{width:33px;height:33px;margin-top:4px;border:2px solid #ffffff22}.workspace{min-width:0;flex:1;height:100vh;display:flex;flex-direction:column}.topbar{height:62px;flex:0 0 62px;display:grid;grid-template-columns:1fr minmax(280px,430px) 1fr;align-items:center;border-bottom:1px solid var(--line);background:#fff;padding:0 21px;gap:20px}.workspace-selector{justify-self:start;display:flex;align-items:center;gap:9px;cursor:pointer}.tenant-logo{width:31px;height:31px;display:grid;place-items:center;border-radius:8px;background:#e8edf7;color:#516383;font-size:10px;font-weight:800}.workspace-selector>div:nth-child(2){display:flex;flex-direction:column}.eyebrow{font-size:8px;letter-spacing:.11em;color:#969ba7;font-weight:700}.workspace-selector strong{font-family:var(--font-display);font-size:12px;margin-top:1px}.environment-select{-webkit-appearance:none;-moz-appearance:none;appearance:none;border:0;background:transparent;color:var(--ink);font-family:var(--font-display);font-size:12px;font-weight:700;margin:1px 0 0;padding:0;max-width:190px;outline:none;cursor:pointer}.command-search{width:100%;border:1px solid #e1e3e8;background:#f7f8fa;border-radius:8px;height:34px;color:#8b909c;display:flex;align-items:center;gap:8px;padding:0 9px;cursor:text;font-size:11px}.command-search kbd,.search-row kbd{margin-left:auto;border:1px solid #dedfe4;background:#fff;color:#979ca7;padding:2px 5px;border-radius:4px;font-size:9px;font-family:inherit;box-shadow:0 1px 1px #00000008}.topbar-actions{justify-self:end;display:flex;align-items:center;gap:12px}.mobile-view-switch{display:none;width:30px;height:30px;border:1px solid #dedfe4;background:#fff;color:#6048ce;border-radius:7px;align-items:center;justify-content:center;cursor:pointer}.operation-status{font-size:10px;color:#52605b;background:#f3f8f5;border:1px solid #e0ece6;height:28px;border-radius:15px;padding:0 10px;display:flex;align-items:center;gap:6px;white-space:nowrap}.status-dot{width:6px;height:6px;background:#36a876;border-radius:50%;box-shadow:0 0 0 3px #d7f0e4}.icon-button{border:0;background:transparent;color:#737a88;width:32px;height:32px;display:grid;place-items:center;border-radius:7px;cursor:pointer;position:relative}.icon-button:hover{background:#f2f3f6;color:#3d4350}.notification-dot{position:absolute;width:5px;height:5px;border-radius:50%;background:#e56167;right:7px;top:6px;box-shadow:0 0 0 2px #fff}.profile{display:flex;align-items:center;gap:8px;border-left:1px solid #e9e9ed;padding-left:12px}.profile>div:nth-child(2){display:flex;flex-direction:column;min-width:83px}.profile strong{font-size:10px}.profile span{color:#969ba7;font-size:9px;margin-top:1px}.profile-logout{width:27px;height:27px;border:0;background:transparent;color:#8a909b;border-radius:6px;display:grid;place-items:center;cursor:pointer}.profile-logout:hover{color:#c24f49;background:#fff0ef}.resolution-header{height:92px;flex:0 0 92px;padding:14px 21px;background:#f7f8fa;border-bottom:1px solid #dfe1e6;display:flex;align-items:center;justify-content:space-between;gap:25px}.title-line{display:flex;align-items:center;gap:9px}h1{font-family:var(--font-display);font-size:21px;letter-spacing:-.025em;margin:0;color:#1f2430}.resolution-header p{margin:5px 0 0;color:#7c818d;font-size:10.5px}.live-pill{font-size:7px;letter-spacing:.1em;font-weight:800;color:#388769;border:1px solid #cfe7dd;background:#f3fbf7;padding:4px 7px;border-radius:10px;display:flex;align-items:center;gap:4px}.live-pill i{width:5px;height:5px;border-radius:50%;background:#35a978;animation:pulse 2s infinite}@keyframes pulse{0%,to{box-shadow:0 0 #35a97840}50%{box-shadow:0 0 0 4px #35a97800}}.header-metrics{display:flex;align-items:center;height:100%}.metric{min-width:94px;padding:0 17px;border-right:1px solid #e2e3e7;display:grid;grid-template-columns:auto auto;align-items:baseline;gap:2px 8px}.metric:first-child{border-left:1px solid #e2e3e7}.metric>span{font-size:9px;color:#868b96;grid-column:1 / -1}.metric strong{font-family:var(--font-display);font-size:17px}.metric small{font-size:8px;color:#9a9ea7;white-space:nowrap}.metric small.positive{color:#2f9271}.danger-text{color:var(--danger)}.control-button{height:34px;border:1px solid #dddfe5;border-radius:8px;background:#fff;display:flex;align-items:center;gap:7px;padding:0 12px;margin-left:16px;font-weight:600;font-size:10px;cursor:pointer;box-shadow:0 1px 2px #17203b08}.service-desk{flex:1;min-height:0;display:flex;background:#fff}.conversation-panel{width:318px;min-width:285px;flex:0 0 23.5%;max-width:352px;display:flex;flex-direction:column;border-right:1px solid var(--line);background:#fff}.panel-topline{height:53px;padding:0 14px 0 17px;display:flex;align-items:center;justify-content:space-between}.panel-topline>div{display:flex;align-items:center;gap:4px}.panel-topline>div:first-child{flex-direction:column;align-items:flex-start;gap:1px}.panel-topline h2{font-family:var(--font-display);font-size:13px;margin:0}.panel-topline span{color:#9196a1;font-size:9px}.search-row{height:34px;margin:0 13px 10px;border:1px solid #e1e3e8;background:#f8f9fa;border-radius:7px;display:flex;align-items:center;color:#9aa0ab;padding:0 8px;gap:7px}.search-row input{border:0;outline:0;background:transparent;min-width:0;flex:1;color:#303641;font-size:10px}.search-row input::placeholder{color:#9da2ac}.filter-tabs{padding:0 9px 9px 13px;display:flex;align-items:center;gap:4px;overflow-x:auto;border-bottom:1px solid #eceef1;scrollbar-width:none}.filter-tabs button{white-space:nowrap;border:0;background:transparent;color:#767c88;padding:5px 7px;border-radius:6px;font-size:9px;cursor:pointer;display:flex;align-items:center;gap:4px}.filter-tabs button span{color:#969ba5;font-size:8px}.filter-tabs button.active{background:var(--purple-soft);color:#5b43cf;font-weight:700}.filter-tabs button.active span{color:#6b55d5}.conversation-list{min-height:0;overflow-y:auto;flex:1;scrollbar-color:#d7d9df transparent;scrollbar-width:thin}.sort-row{height:34px;padding:0 13px 0 17px;display:flex;align-items:center;justify-content:space-between;background:#fafafa}.sort-row>span{font-size:7px;color:#9b9fa9;letter-spacing:.08em;font-weight:700}.sort-row button{border:0;background:transparent;font-size:8px;color:#7e8490;display:flex;align-items:center;gap:2px}.conversation-card{width:100%;min-height:91px;border:0;border-bottom:1px solid #eff0f2;background:#fff;display:flex;gap:10px;text-align:left;padding:12px 13px 10px 17px;cursor:pointer;position:relative}.conversation-card:hover{background:#fafafd}.conversation-card.selected{background:#f4f1fd}.conversation-card.selected:before{content:"";position:absolute;left:0;top:0;bottom:0;width:3px;background:#6d50e6}.avatar{width:35px;height:35px;flex:0 0 35px;border-radius:11px;display:grid;place-items:center;color:#fff;font-size:10px;font-weight:700;position:relative;margin-top:1px}.avatar.compact{width:33px;height:33px;flex-basis:33px;border-radius:10px;margin:0}.channel-bubble{position:absolute;bottom:-3px;right:-4px;width:16px;height:16px;border-radius:6px;display:grid;place-items:center;color:#fff;border:2px solid white}.channel-bubble.whatsapp{background:#3dbd7d}.channel-bubble.instagram{background:#c34a8a}.channel-bubble.webchat{background:#576fe1}.channel-bubble.email{background:#778399}.conversation-content{min-width:0;flex:1}.conversation-title,.conversation-preview,.conversation-meta{display:flex;align-items:center}.conversation-title{justify-content:space-between;gap:7px}.conversation-title strong{font-size:10.5px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.conversation-title time{font-size:8px;color:#9a9fa9;white-space:nowrap}.company-name{color:#9297a2;font-size:8px;margin-top:1px}.conversation-preview{margin-top:6px;gap:6px}.conversation-preview span{color:#686f7d;font-size:9px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1}.conversation-preview b{background:#6850dc;color:#fff;min-width:16px;height:16px;padding:0 4px;border-radius:8px;display:grid;place-items:center;font-size:8px}.conversation-meta{margin-top:7px;justify-content:space-between}.risk-label{font-size:7.5px;color:#797f8a;display:flex;align-items:center;gap:4px}.risk-label i{width:5px;height:5px;background:#90a0a9;border-radius:50%}.risk-label.high{color:#c84c47;font-weight:700}.risk-label.high i{background:#df625a;box-shadow:0 0 0 3px #f8dcd9}.risk-label.medium{color:#ad741e}.risk-label.medium i{background:#d79b41}.sla-label{color:#cb514a;background:#fff0ef;padding:2px 5px;border-radius:4px;display:flex;align-items:center;gap:3px;font-size:7.5px;font-weight:600}.empty-state{padding:50px 20px;color:#9ca1ab;display:flex;flex-direction:column;align-items:center;gap:6px;font-size:10px}.empty-state strong{color:#555b67;margin-top:4px}.chat-panel{min-width:410px;flex:1 1 46%;display:flex;flex-direction:column;background:#f8f9fb}.chat-header{height:57px;flex:0 0 57px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 13px 0 16px;gap:9px}.chat-identity{min-width:0;flex:1;display:flex;flex-direction:column;gap:2px}.chat-identity>div{display:flex;align-items:center;gap:7px}.chat-identity strong{font-size:11px;white-space:nowrap}.chat-identity>span{font-size:8px;color:#9297a2}.channel-label{color:#50936f;background:#edf8f2;border-radius:4px;padding:2px 5px;display:flex;align-items:center;gap:3px;font-size:7.5px;text-transform:capitalize}.chat-actions{display:flex;align-items:center;gap:6px}.risk-chip{padding:5px 7px;display:flex;align-items:center;gap:4px;font-size:8px;border-radius:6px;background:#f3f4f6;color:#767d89;white-space:nowrap}.risk-chip.high{color:#bf4843;background:#fff0ef}.risk-chip.medium{color:#a06a1d;background:#fff7e9}.secondary-button{height:29px;border:1px solid #dadde3;background:#fff;border-radius:7px;padding:0 9px;display:flex;align-items:center;gap:5px;font-size:8.5px;font-weight:600;cursor:pointer;white-space:nowrap}.detail-toggle.active{background:#eeeafd;color:#6045d2}.pinned-identity{min-height:43px;flex:0 0 43px;background:#fffdf7;border-bottom:1px solid #ebe5d6;display:flex;align-items:center;gap:0;padding:0 12px;overflow-x:auto;scrollbar-width:none}.pinned-identity::-webkit-scrollbar{display:none}.memory-label{display:flex;align-items:center;gap:6px;color:#92702f;padding-right:11px;margin-right:11px;border-right:1px solid #e8e0cc;white-space:nowrap}.memory-label>span{display:flex;flex-direction:column}.memory-label strong{font-size:7.5px}.memory-label small{color:#a89b7f;font-size:6.5px;margin-top:1px}.identity-field{min-width:118px;display:flex;flex-direction:column;padding:0 11px;border-right:1px solid #eee8dc;white-space:nowrap}.identity-field span{color:#a0998b;font-size:6.5px}.identity-field strong{color:#514d45;font-size:7.8px;margin-top:2px}.verified-chip{margin-left:10px;color:#8d7b5e;background:#f4f0e7;padding:4px 6px;border-radius:5px;font-size:6.8px;display:flex;align-items:center;gap:3px;white-space:nowrap}.verified-chip.confirmed{color:#2e8566;background:#e9f6f0}.mobile-back{display:none;border:0;background:transparent;padding:0}.chat-scroll{flex:1;min-height:0;overflow-y:auto;padding:10px 23px 16px;scrollbar-color:#d8dae0 transparent;scrollbar-width:thin}.date-divider{display:flex;align-items:center;gap:10px;margin:3px 0 11px}.date-divider:before,.date-divider:after{content:"";height:1px;background:#e3e5e9;flex:1}.date-divider span{color:#9a9fa8;font-size:7.5px}.system-message{margin:0 auto 12px;color:#9297a2;font-size:7.5px;display:flex;justify-content:center;align-items:center;gap:4px}.message-row{display:flex;gap:7px;margin:9px 0;max-width:78%}.message-row.client{margin-left:auto;justify-content:flex-end}.message-agent-avatar{width:24px;height:24px;flex:0 0 24px;border-radius:8px;margin-top:14px;background:#66738b;color:#fff;display:grid;place-items:center;font-size:7px;font-weight:700}.message-agent-avatar.ai{background:linear-gradient(145deg,#7257e4,#5c43ce)}.message-wrap{min-width:0}.message-author{font-size:7.5px;color:#7f8591;margin:0 0 3px 4px;display:block}.message-bubble{background:#fff;border:1px solid #e4e6ea;padding:7px 9px 5px;border-radius:4px 11px 11px;box-shadow:0 1px 2px #20242c08;min-width:100px}.message-row.client .message-bubble{background:#e9e4fc;border-color:#ded6fa;border-radius:11px 4px 11px 11px}.message-bubble p{margin:0;font-size:9px;line-height:1.45;color:#424854}.message-bubble>span{font-size:7px;color:#989da6;display:flex;align-items:center;gap:3px;justify-content:flex-end;margin-top:3px}.message-row.agent .message-bubble>span svg{color:#6853d8}.internal-note{width:82%;margin:11px auto;border:1px solid #ddd6f7;background:#f5f2ff;border-radius:8px;padding:8px 10px;color:#5d4aab}.internal-note>div{display:flex;align-items:center;gap:5px}.internal-note strong{font-size:8.5px}.internal-note time{margin-left:auto;color:#9b91c5;font-size:7px}.internal-note p{color:#736b92;font-size:8px;margin:3px 0 0 20px;line-height:1.4}.resolution-prompt{flex:0 0 auto;margin:0 13px 7px;min-height:44px;border:1px solid #ded8f7;background:#f5f2ff;border-radius:8px;display:flex;align-items:center;padding:6px 8px;gap:8px}.prompt-icon{width:26px;height:26px;flex:0 0 26px;display:grid;place-items:center;border-radius:7px;background:#e6dffd;color:#674ddd}.resolution-prompt>div:nth-child(2){flex:1;min-width:0}.resolution-prompt strong{font-size:8.5px;color:#4f3aa7}.resolution-prompt p{font-size:7.8px;color:#777087;margin:2px 0 0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.resolution-prompt button{border:0;background:#fff;color:#6046d0;border-radius:6px;height:26px;padding:0 7px;display:flex;align-items:center;gap:4px;font-weight:600;font-size:7.5px;cursor:pointer;white-space:nowrap}.composer-area{flex:0 0 113px;border-top:1px solid #e3e5e9;padding:0 13px 10px;background:#fff}.composer-tabs{height:31px;display:flex;align-items:center;gap:9px}.composer-tabs button{border:0;background:transparent;color:#8b909b;padding:7px 2px 6px;font-size:8px;cursor:pointer;position:relative;display:flex;align-items:center;gap:4px}.composer-tabs button.active{color:#5a43c7;font-weight:700}.composer-tabs button.active:after{content:"";position:absolute;bottom:0;left:0;right:0;height:2px;background:#6d50e5;border-radius:2px}.composer-tabs>span{flex:1}.composer-tabs button.ai-control{color:#875f20;background:#fff9e9;padding:4px 7px;border-radius:5px}.composer-tabs button.ai-control.active{color:#4f3bc0;background:#f0edfc}.composer{height:71px;border:1px solid #dfe1e6;border-radius:8px;display:flex;flex-direction:column;background:#fff;box-shadow:inset 0 1px 2px #1f293705}.composer textarea{flex:1;border:0;resize:none;outline:0;padding:8px 10px 3px;font-size:9px;color:#343943}.composer textarea::placeholder{color:#a4a8b1}.composer-toolbar{height:28px;display:flex;align-items:center;justify-content:space-between;padding:0 5px 4px}.composer-toolbar>div{display:flex;align-items:center;gap:2px}.composer-toolbar button{width:25px;height:25px;display:grid;place-items:center;border:0;background:transparent;color:#9297a2;border-radius:5px;cursor:pointer}.composer-toolbar button:hover{background:#f2f3f5;color:#5f6672}.composer-toolbar span{color:#a6aab3;font-size:7px;margin-right:5px}.composer-toolbar button.send-button{background:#6650db;color:#fff;width:29px}.composer-toolbar button.send-button:disabled{background:#d9d6e8;cursor:default}.insight-panel{width:340px;flex:0 0 26%;min-width:315px;max-width:380px;border-left:1px solid var(--line);background:#fff;overflow-y:auto;scrollbar-width:thin;scrollbar-color:#d8dae0 transparent}.insight-header{height:56px;padding:0 12px 0 15px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #e9eaed}.insight-header>div{display:flex;align-items:center;gap:8px}.radar-icon{width:29px;height:29px;border-radius:8px;background:#eeeafd;color:#6548db;display:grid;place-items:center}.insight-header h3{font-family:var(--font-display);font-size:10.5px;margin:0}.insight-header span{font-size:7px;color:#989da7}.insight-tabs{display:grid;grid-template-columns:1fr 1fr;height:35px;padding:4px 8px 0;border-bottom:1px solid #e9eaed;gap:3px}.insight-tabs button{border:0;background:transparent;color:#9297a2;font-size:7.5px;display:flex;align-items:center;justify-content:center;gap:4px;cursor:pointer;border-radius:6px 6px 0 0;position:relative}.insight-tabs button.active{color:#5c43c8;background:#f5f2ff;font-weight:700}.insight-tabs button.active:after{content:"";position:absolute;left:14px;right:14px;bottom:-1px;height:2px;background:#674ce0}.resolution-score{min-height:90px;margin:10px 13px;padding:10px;border-radius:9px;background:linear-gradient(120deg,#fff5f3,snow);border:1px solid #f2deda;display:flex;align-items:center;gap:10px}.score-ring{width:58px;height:58px;flex:0 0 58px;position:relative}.score-ring svg{width:100%;height:100%;transform:rotate(-90deg)}.score-ring circle{fill:none;stroke:#f3d8d3;stroke-width:3.4}.score-ring circle.progress{stroke:#dc6358;stroke-dasharray:42 100;stroke-linecap:round}.score-ring>span{position:absolute;top:0;right:0;bottom:0;left:0;display:flex;align-items:baseline;justify-content:center;padding-top:18px;color:#c65048}.score-ring strong{font-family:var(--font-display);font-size:17px}.score-ring small{font-size:7px}.resolution-score>div:last-child{display:flex;flex-direction:column}.resolution-score>div:last-child>span{color:#8a7b79;font-size:7.5px}.resolution-score>div:last-child>strong{color:#ae403c;font-size:9px;margin:2px 0 5px}.resolution-score>div:last-child>small{color:#bb6059;font-size:6.8px;display:flex;gap:2px;align-items:center}.insight-section{padding:8px 14px 10px;border-top:1px solid #eceef1}.section-heading{min-height:25px;display:flex;justify-content:space-between;align-items:center}.section-heading>span:first-child{font-size:7px;color:#969ba6;letter-spacing:.08em;font-weight:700}.section-heading button{border:0;background:transparent;color:#6a52d2;font-size:7px;padding:0;display:grid;place-items:center;cursor:pointer}.integration-live{display:flex;align-items:center;gap:4px;color:#258262!important;background:#eaf7f1;border-radius:5px;padding:3px 5px;font-size:6px!important;font-weight:700;letter-spacing:.05em}.integration-live i{width:4px;height:4px;border-radius:50%;background:#2c9a72}.ixc-section{background:#f8fbff}.ixc-memory{border:1px solid #dce5f0;border-radius:7px;background:#fff;padding:7px 8px}.ixc-memory>div{display:flex;gap:6px;color:#5874a0}.ixc-memory p{margin:0;display:flex;flex-direction:column}.ixc-memory strong{color:#4c5b70;font-size:7.8px}.ixc-memory p span{color:#8b96a6;font-size:6.5px;margin-top:2px;line-height:1.35}.ixc-memory>span{display:inline-block;margin:6px 0 0 21px;background:#eef3f9;color:#65778f;font-size:6.3px;border-radius:4px;padding:2px 5px}.access-points{margin-top:7px;display:flex;flex-direction:column;gap:5px}.point-caption{color:#9aa2ad;font-size:6px;letter-spacing:.07em;font-weight:700;margin:1px 0 0}.access-point{width:100%;min-height:46px;border:1px solid #e2e6eb;background:#fff;border-radius:7px;display:grid;grid-template-columns:24px minmax(0,1fr) auto;align-items:center;gap:6px;padding:5px 7px;text-align:left;cursor:pointer}.access-point:hover{border-color:#bfc9db}.access-point.selected{border-color:#8069df;background:#f7f5ff;box-shadow:0 0 0 2px #e9e4fc}.point-status{width:23px;height:23px;border-radius:7px;display:grid;place-items:center}.point-status.offline{background:#fff0ef;color:#cd554f}.point-status.online{background:#eaf7f1;color:#2d916d}.access-point>span:nth-child(2){min-width:0;display:flex;flex-direction:column}.access-point>span:nth-child(2) strong{color:#48505c;font-size:7.8px}.access-point>span:nth-child(2) small{color:#8e95a0;font-size:6.4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:1px}.access-point>span:nth-child(2) em{color:#7d8490;font-size:6px;font-style:normal;margin-top:2px}.connection-state{display:flex;flex-direction:column;align-items:flex-end;font-size:6.8px;font-weight:700;white-space:nowrap}.connection-state.offline{color:#c44e48}.connection-state.online{color:#288662}.connection-state small{font-size:5.8px;font-weight:500;color:#9096a0;margin-top:2px}.no-integration{min-height:50px;color:#98a0ab;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:5px;text-align:center;font-size:7px;padding:7px}.plan-steps{padding:3px 0 0}.plan-step{display:flex;gap:8px;min-height:40px;position:relative}.plan-step:not(:last-child):before{content:"";position:absolute;left:10px;top:22px;bottom:0;width:1px;background:#dfe1e6}.plan-step>i{width:21px;height:21px;flex:0 0 21px;border-radius:50%;border:1px solid #d9dce2;color:#979ca6;font-style:normal;font-size:7px;display:grid;place-items:center;background:#fff;z-index:1}.plan-step.done>i{color:#fff;border-color:#3ba078;background:#3ba078}.plan-step.current>i{color:#fff;border-color:#6750da;background:#6750da;box-shadow:0 0 0 3px #ebe7fc}.plan-step>div{display:flex;flex-direction:column;padding-top:1px}.plan-step strong{font-size:8px;color:#565c68}.plan-step.current strong{color:#4937a5}.plan-step span{color:#979ca6;font-size:6.8px;margin-top:2px}.step-progress{width:116px;height:3px;background:#e7e5ed;border-radius:3px;margin-top:5px;position:relative}.step-progress b{display:block;width:58%;height:100%;background:#7159dd;border-radius:3px}.step-progress span{position:absolute;left:122px;top:-5px;white-space:nowrap;color:#6b54d1}.protection-section{background:#fffdf7}.on-badge{color:#268467!important;background:#e8f6f0;border-radius:5px;padding:3px 5px;letter-spacing:.06em!important}.protection-card{border:1px solid #eee2be;border-radius:8px;background:#fff;padding:8px}.protection-card>div:first-child{display:flex;gap:7px;color:#b47a1e}.protection-card p{margin:0;display:flex;flex-direction:column}.protection-card strong{color:#6a5b46;font-size:8px}.protection-card p span{color:#999083;font-size:7px;margin-top:2px}.escalation-path{display:flex;align-items:center;gap:3px;margin:8px 0 7px;color:#a6a09a}.escalation-path span{border:1px solid #e8e3dc;background:#faf9f6;border-radius:4px;padding:3px 5px;font-size:6.5px;color:#777169}.protection-card>button{width:100%;height:24px;border:1px solid #e3d5ad;border-radius:5px;background:#fffaf0;color:#936820;font-size:7px;font-weight:600;cursor:pointer}.customer-context{margin:2px 0 0}.customer-context>div{display:flex;align-items:center;justify-content:space-between;min-height:25px;border-bottom:1px solid #f0f1f3}.customer-context>div:last-child{border-bottom:0}.customer-context dt{color:#8f949e;font-size:7px}.customer-context dd{margin:0;color:#515762;font-size:7.5px;font-weight:500}.customer-context .sentiment{display:flex;gap:5px}.customer-context .sentiment span{color:#bd504a}.customer-context .sentiment b{color:#bd504a;background:#fff0ef;padding:2px 4px;border-radius:4px}.customer-context dd.valuable{color:#765abc;display:flex;align-items:center;gap:3px}.relationship-score-card{margin:10px 13px;padding:12px;background:linear-gradient(125deg,#fff8eb,#fffdf8);border:1px solid #eee0be;border-radius:9px;display:flex;align-items:center;gap:11px}.relationship-score-number{width:58px;height:58px;flex:0 0 58px;border-radius:50%;border:5px solid #e8b957;display:flex;align-items:baseline;justify-content:center;padding-top:13px;color:#a16e19;background:#fff}.relationship-score-number strong{font-family:var(--font-display);font-size:18px}.relationship-score-number span{font-size:6px}.relationship-score-card>div:last-child{display:flex;flex-direction:column}.relationship-score-card>div:last-child>span{color:#a6977d;font-size:6.4px;letter-spacing:.05em}.relationship-score-card>div:last-child>strong{color:#91651d;font-size:9px;margin:3px 0 5px}.relationship-score-card>div:last-child>small{color:#b4712c;font-size:6.8px;display:flex;align-items:center;gap:2px}.score-factors>div:not(.section-heading){min-height:26px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #f0f1f3;color:#747b87;font-size:7px}.score-factors b{border-radius:4px;padding:2px 5px;font-size:6.8px}.score-factors b.negative{color:#be514b;background:#fff0ef}.score-factors b.positive{color:#258363;background:#eaf7f1}.history-section{background:#fafbfc}.current-case-card{margin:0 0 9px;border:1px solid #dcd5fb;background:#f6f3ff;border-radius:8px;padding:8px 9px;display:flex;flex-direction:column}.current-case-card>span{color:#8d80ca;font-size:5.8px;font-weight:700;letter-spacing:.08em}.current-case-card>strong{color:#5741bd;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:9px;margin-top:3px}.current-case-card>small{color:#918ba9;font-size:6.3px;margin-top:2px}.current-case-card.closed{background:#f7f8fa;border-color:#dde1e6}.current-case-card.closed>span,.current-case-card.closed>strong{color:#69717d}.history-section .section-heading>span:last-child{font-size:6.5px;color:#8e949f}.history-list{display:flex;flex-direction:column;gap:6px;margin-top:4px}.history-item{border:1px solid #e3e6ea;background:#fff;border-radius:7px;padding:7px 8px;position:relative}.history-item>div:first-child{display:flex;flex-direction:column}.history-item strong{font-size:7.8px;color:#4e5561}.history-item>div:first-child span{font-size:6.2px;color:#959ba5;margin-top:2px}.history-status{position:absolute;right:7px;top:7px;color:#348267;background:#edf7f3;border-radius:4px;padding:2px 4px;font-size:5.8px}.history-item p{margin:7px 0 5px;color:#707783;font-size:6.8px}.csat-row{display:flex;align-items:center;gap:1px}.csat-row span{color:#9a9fa8;font-size:6px;margin-right:3px}.csat-row i{color:#d9dce1;font-size:7px;font-style:normal}.csat-row i.filled{color:#e6ad3f}.memory-summary{margin:0 0 12px;border:1px solid #d8eadf;background:#f2faf6;border-radius:8px;padding:9px;display:flex;align-items:center;gap:8px;color:#328061}.memory-summary>div{display:flex;flex-direction:column}.memory-summary strong{color:#4b665b;font-size:9px}.memory-summary span{color:#788b83;font-size:7px;margin-top:2px}.audit-button{margin:2px 13px 13px;width:calc(100% - 26px);height:30px;border:1px solid #e0e2e7;background:#f9fafb;border-radius:7px;color:#686f7c;display:flex;align-items:center;padding:0 9px;gap:6px;font-size:7.5px;font-weight:600;cursor:pointer}.audit-button svg:last-child{margin-left:auto}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:100;background:#11182766;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);display:grid;place-items:center;padding:20px}.modal{width:min(390px,100%);background:#fff;border-radius:14px;padding:22px;box-shadow:0 24px 70px #1118274d;animation:modalIn .18s ease-out}@keyframes modalIn{0%{opacity:0;transform:translateY(8px) scale(.98)}}.modal-icon{width:38px;height:38px;display:grid;place-items:center;border-radius:10px;background:#eeeafd;color:#6549d9}.modal h3{font-family:var(--font-display);margin:12px 0 5px;font-size:16px}.modal>p{color:#7b818c;font-size:10px;line-height:1.5;margin:0 0 13px}.escalation-options{display:flex;flex-direction:column;gap:7px}.escalation-options>button{min-height:52px;padding:8px 10px;border:1px solid #e3e5e9;background:#fff;border-radius:9px;display:flex;align-items:center;justify-content:space-between;cursor:pointer;text-align:left}.escalation-options>button:hover{border-color:#bdb2ec;background:#faf9ff}.escalation-options>button>div{display:flex;align-items:center;gap:9px;color:#6851d6}.escalation-options span{display:flex;flex-direction:column}.escalation-options strong{color:#454b57;font-size:10px}.escalation-options small{color:#9499a3;font-size:8px;margin-top:2px}.modal-cancel{width:100%;border:0;background:transparent;color:#7c828e;font-size:9px;margin-top:11px;cursor:pointer}.close-button{color:#6450bc}.close-button:disabled{opacity:.5;cursor:default}.protocol-preview{border:1px solid #ded8f8;background:#f7f5ff;border-radius:8px;padding:9px 10px;display:grid;grid-template-columns:1fr auto;gap:2px 8px;margin-bottom:11px}.protocol-preview span{grid-column:1 / -1;color:#8f85bb;font-size:6px;font-weight:700;letter-spacing:.07em}.protocol-preview strong{color:#5742bc;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px}.protocol-preview small{color:#77718d;font-size:7px;align-self:center}.closure-modal label{display:block;margin-top:9px}.closure-modal label>span{display:block;color:#656c77;font-size:8px;font-weight:600;margin-bottom:4px}.closure-modal input:not([type=checkbox]),.closure-modal textarea,.closure-modal select{width:100%;border:1px solid #dfe1e5;background:#fafbfc;border-radius:7px;padding:8px 9px;color:#444b56;font:inherit;font-size:9px;outline:none}.closure-modal textarea{height:70px;resize:vertical}.closure-modal input:focus,.closure-modal textarea:focus,.closure-modal select:focus{border-color:#8068e4;background:#fff;box-shadow:0 0 0 3px #eeeafd}.closure-modal .confirmation-check{display:flex;align-items:center;gap:7px;border:1px solid #d8eadf;background:#f2faf6;border-radius:7px;padding:8px;cursor:pointer}.closure-modal .confirmation-check input{margin:0;accent-color:#4a9d7b}.closure-modal .confirmation-check span{margin:0;color:#557165}.closure-submit{width:100%;height:36px;margin-top:11px;border:0;border-radius:7px;background:#6047d3;color:#fff;font-size:9px;font-weight:700;cursor:pointer}.closure-submit:disabled{opacity:.5;cursor:default}.closed-conversation-bar{min-height:78px;border-top:1px solid #e4e6ea;background:#f7f8fa;padding:13px 16px;display:flex;align-items:center;justify-content:space-between;gap:16px}.closed-conversation-bar>div{display:flex;align-items:center;gap:9px;color:#6f7783}.closed-conversation-bar>div>span{display:flex;flex-direction:column}.closed-conversation-bar strong{color:#4f5661;font-size:9px}.closed-conversation-bar small{color:#8c929c;font-size:7px;margin-top:2px}.closed-conversation-bar button{height:31px;border:1px solid #6047d3;background:#fff;color:#6047d3;border-radius:7px;padding:0 10px;display:flex;align-items:center;gap:5px;font-size:8px;font-weight:700;cursor:pointer;white-space:nowrap}.module-view{flex:1;min-height:0;overflow-y:auto;background:#f7f8fa;padding:25px 28px 38px}.module-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.module-header h1{margin:4px 0 3px;font-family:var(--font-display);font-size:24px;letter-spacing:-.035em}.module-header p{margin:0;color:#7e8590;font-size:10px}.module-kicker{color:#7763d4;font-size:6.5px;font-weight:800;letter-spacing:.12em}.module-live{border:1px solid #d8eadf;background:#edf8f3;color:#3b8065;border-radius:14px;padding:6px 9px;font-size:6.5px;font-weight:700;letter-spacing:.05em;display:flex;align-items:center;gap:5px}.module-live i{width:6px;height:6px;background:#42ae82;border-radius:50%;box-shadow:0 0 0 3px #d8f2e7}.module-content{max-width:1220px}.module-empty{min-height:300px;border:1px dashed #daddE3;background:#fff;border-radius:12px;display:flex;flex-direction:column;align-items:center;justify-content:center;color:#8b929d;gap:7px}.module-empty strong{color:#5f6672;font-size:10px}.module-empty span{font-size:8px}.module-empty button{border:1px solid #dedfe4;background:#fff;border-radius:6px;color:#646b76;padding:6px 9px;display:flex;gap:5px;font-size:7.5px;cursor:pointer}.module-empty.error svg{color:#c4645e}.module-metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:11px}.module-metrics article{min-height:105px;border:1px solid #e0e2e6;background:#fff;border-radius:10px;padding:14px;display:flex;flex-direction:column;box-shadow:0 2px 6px #17203b05}.module-metrics article>span{color:#878d97;font-size:7.5px}.module-metrics article>strong{color:#252b35;font-family:var(--font-display);font-size:25px;margin:8px 0 auto}.module-metrics article>small{color:#9298a2;font-size:7px;display:flex;align-items:center;gap:4px}.module-metrics article.attention>strong,.module-metrics article.attention>small{color:#c25751}.module-metrics article.positive>strong,.module-metrics article.positive>small{color:#37856a}.module-grid{display:grid;gap:10px}.module-grid.two{grid-template-columns:1fr 1fr}.module-card{border:1px solid #e0e2e6;background:#fff;border-radius:10px;padding:14px;box-shadow:0 2px 6px #17203b05}.module-card-title{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px}.module-card-title>div{display:flex;align-items:center;gap:8px;color:#684fd4}.module-card-title span{display:flex;flex-direction:column}.module-card-title strong{color:#424955;font-size:9px}.module-card-title small{color:#9298a2;font-size:6.8px;margin-top:2px}.channel-bars{display:flex;flex-direction:column;gap:11px}.channel-bars>div{display:grid;grid-template-columns:70px 1fr 22px;align-items:center;gap:8px;color:#737a86;font-size:7.5px;text-transform:capitalize}.channel-bars i{height:7px;background:#f0eef9;border-radius:5px;overflow:hidden}.channel-bars i b{display:block;height:100%;background:linear-gradient(90deg,#7760df,#9f8ced);border-radius:inherit}.channel-bars strong{color:#4f5661;text-align:right}.recent-list{display:flex;flex-direction:column}.recent-list button{min-height:43px;border:0;border-bottom:1px solid #eff0f2;background:transparent;display:grid;grid-template-columns:1fr auto 18px;align-items:center;text-align:left;cursor:pointer}.recent-list button:last-child{border-bottom:0}.recent-list button>span{display:flex;flex-direction:column}.recent-list strong{color:#4c535f;font-size:8px}.recent-list small{color:#969ca6;font-size:6.8px;margin-top:2px}.recent-list em{font-size:6px;font-style:normal;color:#747b86;background:#f0f2f4;border-radius:4px;padding:3px 5px}.recent-list em.critical{color:#bd514b;background:#fff0ef}.module-toolbar{height:47px;border:1px solid #e0e2e6;background:#fff;border-radius:10px 10px 0 0;padding:0 12px;display:flex;align-items:center;justify-content:space-between}.module-toolbar>span{color:#8c929c;font-size:7.5px}.module-search{width:310px;height:31px;border:1px solid #dfe2e6;border-radius:7px;display:flex;align-items:center;gap:6px;padding:0 8px;color:#9299a3}.module-search input{flex:1;border:0;outline:0;font-size:8px}.customer-table{border:1px solid #e0e2e6;border-top:0;background:#fff;border-radius:0 0 10px 10px;overflow:hidden}.table-head,.table-row{display:grid;grid-template-columns:1.35fr 1fr .8fr .8fr .9fr 120px;align-items:center;gap:9px;padding:0 12px}.table-head{min-height:33px;color:#9298a3;background:#fafbfc;font-size:6.5px;font-weight:700;letter-spacing:.04em}.table-row{min-height:62px;border-top:1px solid #eff0f2;color:#6f7681;font-size:7.5px}.table-row>span:not(.customer-cell){display:flex;flex-direction:column}.table-row b{color:#4d5460;font-size:8px}.table-row small{color:#949aa4;font-size:6.5px;margin-top:2px}.customer-cell{display:flex;align-items:center;gap:8px}.customer-cell>i{width:30px;height:30px;border-radius:8px;background:#eeeafd;color:#6248cf;display:grid;place-items:center;font-style:normal;font-size:8px;font-weight:700}.customer-cell>b{display:flex;flex-direction:column}.score-low{color:#bd514b!important}.score-good{color:#338065!important}.table-row>button{border:1px solid #ddd9ef;background:#faf9ff;color:#634bc9;border-radius:6px;height:28px;display:flex;align-items:center;justify-content:center;gap:4px;font-size:7px;cursor:pointer}.agent-grid{display:grid;grid-template-columns:repeat(3,minmax(250px,1fr));gap:11px}.agent-card{border:1px solid #e0e2e6;background:#fff;border-radius:11px;padding:15px}.agent-avatar{width:44px;height:44px;border-radius:12px;display:grid;place-items:center;color:#fff;background:linear-gradient(145deg,#7a61e2,#5438c4);box-shadow:0 8px 18px #5b41cd2b}.agent-heading{display:flex;justify-content:space-between;align-items:flex-start;margin:10px 0 12px}.agent-heading>span{display:flex;flex-direction:column}.agent-heading strong{font-family:var(--font-display);font-size:12px}.agent-heading small{color:#8d939e;font-size:7px;margin-top:3px}.agent-heading em{font-style:normal;border-radius:5px;padding:3px 5px;font-size:6px;color:#8a6b31;background:#fff5df}.agent-heading em.active{color:#318164;background:#eaf7f1}.agent-card dl{margin:0}.agent-card dl>div{min-height:34px;border-bottom:1px solid #eff0f2;display:flex;align-items:center;justify-content:space-between}.agent-card dt{color:#9298a2;font-size:7px}.agent-card dd{margin:0;color:#555c67;font-size:7px}.agent-card select{border:1px solid #dfe1e5;border-radius:5px;background:#fff;color:#555c67;font-size:7px;padding:4px}.agent-metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:4px;margin:11px 0}.agent-metrics span{background:#f7f8fa;border-radius:6px;padding:6px;display:flex;flex-direction:column;color:#969ca5;font-size:6px}.agent-metrics b{color:#505763;font-size:10px}.agent-card>button{width:100%;height:31px;border-radius:7px;display:flex;align-items:center;justify-content:center;gap:5px;font-size:7.5px;font-weight:700;cursor:pointer}.agent-card>button.pause{color:#8b6220;border:1px solid #ead7ae;background:#fffaf0}.agent-card>button.activate{color:#347e64;border:1px solid #cfe5da;background:#f2faf6}.automation-list{display:flex;flex-direction:column;gap:8px}.automation-list article{min-height:76px;border:1px solid #e0e2e6;background:#fff;border-radius:10px;padding:12px;display:grid;grid-template-columns:38px 1fr auto;align-items:center;gap:11px}.automation-icon{width:38px;height:38px;border-radius:10px;display:grid;place-items:center;color:#664cd2;background:#eeeafd}.automation-list article>div{display:flex;flex-direction:column}.automation-list strong{color:#464d58;font-size:9px}.automation-list small{color:#8e949e;font-size:6.8px;margin:3px 0 6px}.automation-list article>div>div{display:flex;gap:4px}.automation-list article>div>div span{color:#6d5ab9;background:#f2effe;border-radius:4px;padding:3px 5px;font-size:6px}.state-toggle{border:1px solid #dedfe4;background:#f7f8fa;color:#777e89;border-radius:14px;padding:5px 8px;display:flex;align-items:center;gap:5px;font-size:7px;cursor:pointer}.state-toggle i{width:7px;height:7px;border-radius:50%;background:#a9aeb6}.state-toggle.on{color:#347f64;background:#edf8f3;border-color:#d3e9de}.state-toggle.on i{background:#43a77f}.cause-list,.degraded-list,.report-list{display:flex;flex-direction:column}.cause-list>div,.report-list>div{min-height:37px;border-bottom:1px solid #eff0f2;display:grid;grid-template-columns:1fr auto 70px;align-items:center;color:#686f7a;font-size:7.5px}.cause-list em,.report-list em{color:#9a7638;font-style:normal;text-align:right}.degraded-list>div{min-height:44px;border-bottom:1px solid #eff0f2;display:flex;align-items:center;justify-content:space-between}.degraded-list span{display:flex;flex-direction:column}.degraded-list strong{color:#4f5661;font-size:8px}.degraded-list small{color:#969ca5;font-size:6.5px;margin-top:2px}.degraded-list b{color:#bd514b;background:#fff0ef;border-radius:5px;padding:4px 6px;font-size:8px}.report-actions{min-height:74px;border:1px solid #ded9f5;background:linear-gradient(120deg,#f7f5ff,#fff);border-radius:10px;padding:13px 15px;display:flex;align-items:center;justify-content:space-between;margin-bottom:10px}.report-actions>div{display:flex;align-items:center;gap:9px;color:#654bd0}.report-actions span{display:flex;flex-direction:column}.report-actions strong{color:#4b5260;font-size:9px}.report-actions small{color:#9298a3;font-size:6.8px;margin-top:2px}.report-actions a{height:30px;border-radius:7px;padding:0 9px;color:#fff;background:#6248d2;display:flex;align-items:center;gap:5px;font-size:7.5px;font-weight:700;text-decoration:none}.governance-stats{display:grid;grid-template-columns:repeat(2,1fr);gap:6px}.governance-stats span{min-height:54px;background:#f7f8fa;border-radius:7px;padding:9px;color:#8c929c;font-size:7px;display:flex;flex-direction:column}.governance-stats b{color:#4c535e;font-size:14px}.settings-grid{grid-template-columns:minmax(300px,.8fr) minmax(400px,1.2fr)}.settings-form label{display:block;margin-top:10px}.settings-form label>span{display:block;color:#6d7480;font-size:7px;margin-bottom:4px}.settings-form input,.settings-form select,.protocol-settings input{width:100%;height:33px;border:1px solid #dfe1e5;background:#fafbfc;border-radius:7px;padding:0 8px;color:#4e5560;font-size:8px}.setting-lock{margin:11px 0;border:1px solid #d4e8de;background:#f1faf5;border-radius:7px;padding:8px;display:flex;align-items:center;gap:7px;color:#398066}.setting-lock span{display:flex;flex-direction:column}.setting-lock strong{color:#50675d;font-size:7.5px}.setting-lock small{color:#84958d;font-size:6.5px}.settings-form>button{width:100%;height:32px;border:0;border-radius:7px;background:#6248d2;color:#fff;font-size:7.5px;font-weight:700;cursor:pointer}.protocol-category-list{display:flex;flex-direction:column}.protocol-category-list>div{min-height:37px;border-bottom:1px solid #eff0f2;display:grid;grid-template-columns:50px 1fr auto;align-items:center}.protocol-category-list b{color:#6048c9;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:9px}.protocol-category-list span{color:#555c67;font-size:8px}.protocol-category-list em{color:#338064;background:#edf8f3;border-radius:4px;padding:3px 5px;font-size:6px;font-style:normal}.protocol-settings form{margin-top:12px;display:grid;grid-template-columns:80px 1fr 100px;gap:6px}.protocol-settings form button{border:1px solid #6048cf;background:#fff;color:#6048cf;border-radius:7px;display:flex;align-items:center;justify-content:center;gap:4px;font-size:7px;cursor:pointer}.access-view{padding-top:22px}.access-content{max-width:1220px}.access-tabs{max-width:1220px;height:40px;border-bottom:1px solid #dfe2e7;display:flex;gap:4px;margin:-7px 0 14px}.access-tabs button{border:0;background:transparent;color:#828894;padding:0 12px;display:flex;align-items:center;gap:6px;font-size:8px;font-weight:700;cursor:pointer;position:relative}.access-tabs button.active{color:#6047cf}.access-tabs button.active:after{content:"";position:absolute;height:2px;left:8px;right:8px;bottom:-1px;border-radius:2px;background:#6b50dc}.access-secret{max-width:1220px;border:1px solid #d8cdfd;background:linear-gradient(120deg,#f4f0ff,#fff);border-radius:10px;padding:12px 14px;margin-bottom:12px;color:#6249ce;box-shadow:0 4px 14px #5d43c913}.access-secret>div:first-child{display:flex;align-items:center;gap:8px}.access-secret>div:first-child span{display:flex;flex-direction:column}.access-secret strong{color:#484f5b;font-size:8.5px}.access-secret small,.access-secret p{color:#888f9a;font-size:6.8px}.access-secret-value{margin-top:9px;display:grid;grid-template-columns:1fr auto 28px;gap:5px}.access-secret-value input{height:31px;min-width:0;border:1px solid #ddd8ef;background:#fff;border-radius:6px;padding:0 8px;color:#5c6470;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:7px}.access-secret-value button{border:1px solid #6047d0;background:#6047d0;color:#fff;border-radius:6px;padding:0 9px;display:flex;align-items:center;justify-content:center;gap:4px;font-size:7px;font-weight:700;cursor:pointer}.access-secret-value button.secret-close{width:28px;padding:0;background:#fff;color:#7d739b;border-color:#ddd8ef}.access-secret p{margin:7px 0 0 26px}.access-metrics article{min-height:96px}.access-toolbar{min-height:47px;border:1px solid #e0e2e6;background:#fff;border-radius:10px;padding:7px 10px;margin-bottom:9px;display:flex;align-items:center;justify-content:space-between;gap:10px}.access-toolbar>button{height:31px;border:0;background:#6248d2;color:#fff;border-radius:7px;padding:0 10px;display:flex;align-items:center;gap:5px;font-size:7.5px;font-weight:700;cursor:pointer}.access-toolbar>span{color:#8c929c;font-size:7px}.access-invite-form{border:1px solid #ded8f5;background:#fff;border-radius:10px;padding:13px;margin-bottom:9px;display:grid;grid-template-columns:1.25fr 1fr 1fr .8fr auto;align-items:end;gap:8px}.access-invite-form>div:first-child{align-self:center;display:flex;align-items:center;gap:8px;color:#634bcf}.access-invite-form>div:first-child span{display:flex;flex-direction:column}.access-invite-form>div:first-child strong{color:#4a515d;font-size:8.5px}.access-invite-form>div:first-child small{color:#9298a2;font-size:6.3px;line-height:1.45;margin-top:2px}.access-invite-form label>span{display:block;color:#777e89;font-size:6.5px;margin-bottom:4px}.access-invite-form input,.access-invite-form select{width:100%;height:31px;border:1px solid #dfe1e5;background:#fafbfc;border-radius:6px;padding:0 7px;color:#4f5661;font-size:7.5px}.invite-actions{display:flex;gap:5px}.invite-actions button{height:31px;border:1px solid #dfe1e5;background:#fff;color:#747b86;border-radius:6px;padding:0 8px;font-size:7px;cursor:pointer;white-space:nowrap}.invite-actions button:last-child{border-color:#6047d0;background:#6047d0;color:#fff;display:flex;align-items:center;gap:4px}.access-table{border:1px solid #e0e2e6;background:#fff;border-radius:10px;overflow:hidden}.access-table-head,.access-table-row{display:grid;grid-template-columns:minmax(210px,1.35fr) minmax(120px,.8fr) minmax(130px,.85fr) minmax(110px,.7fr) 150px;gap:10px;align-items:center;padding:0 13px}.access-table-head{min-height:34px;background:#fafbfc;color:#9298a2;font-size:6.5px;font-weight:700;letter-spacing:.04em}.access-table-row{min-height:65px;border-top:1px solid #eff0f2}.access-person{display:flex;align-items:center;gap:8px;min-width:0}.access-person>i{width:32px;height:32px;flex:0 0 32px;border-radius:9px;background:#eeeafd;color:#6048cf;display:grid;place-items:center;font-size:8px;font-weight:800;font-style:normal}.access-person>span{min-width:0;display:flex;flex-direction:column}.access-person strong{color:#49505c;font-size:8px;display:flex;align-items:center;gap:5px}.access-person strong em{color:#5d47c0;background:#eeeafd;border-radius:4px;padding:2px 4px;font-size:5px;font-style:normal}.access-person small{color:#9298a2;font-size:6.5px;margin-top:2px;overflow:hidden;text-overflow:ellipsis}.access-table-row>select{height:29px;border:1px solid #dfe1e5;background:#fafbfc;border-radius:6px;color:#555c67;font-size:7px;padding:0 6px}.access-table-row>select:disabled{opacity:.7}.access-security{display:flex;flex-direction:column;align-items:flex-start}.access-security>span{border-radius:5px;padding:3px 5px;display:flex;align-items:center;gap:3px;font-size:6.3px}.access-security .safe{color:#347f64;background:#edf8f3}.access-security .waiting{color:#916a29;background:#fff6e4}.access-security .attention{color:#bd514b;background:#fff0ef}.access-security small{color:#969ca5;font-size:6px;margin-top:3px}.access-last-login{color:#7e8590;font-size:7px}.access-actions{display:flex;justify-content:flex-end;gap:5px}.access-actions button{height:28px;border:1px solid #dfe1e5;background:#fff;color:#6d7480;border-radius:6px;padding:0 7px;display:flex;align-items:center;justify-content:center;gap:4px;font-size:6.5px;cursor:pointer}.access-actions button.block{color:#b44d48;border-color:#efd3d1;background:#fff8f7}.access-actions button.enable{color:#347f64;border-color:#cfe5da;background:#f2faf6}.access-actions button:disabled{opacity:.35;cursor:default}.read-only-badge{color:#747b86;background:#f1f2f4;border-radius:5px;padding:4px 6px;font-size:6px}.access-no-results{min-height:100px;display:grid;place-items:center;color:#949aa4;font-size:8px}.role-matrix{margin-top:10px;border:1px solid #e0e2e6;background:#fff;border-radius:10px;padding:13px}.role-matrix>div:last-child{display:grid;grid-template-columns:repeat(5,1fr);gap:6px}.role-matrix article{min-height:79px;background:#f8f9fb;border-radius:7px;padding:9px;display:flex;flex-direction:column;justify-content:space-between}.role-matrix article>span{display:flex;flex-direction:column}.role-matrix article strong{color:#515864;font-size:7.5px}.role-matrix article small{color:#9298a2;font-size:5.8px;line-height:1.4;margin-top:3px}.role-matrix article em{color:#6048c8;font-size:6px;font-style:normal}.audit-integrity{min-height:76px;border:1px solid #d4e8de;background:#f2faf6;border-radius:10px;padding:13px 15px;margin-bottom:10px;color:#398066;display:flex;align-items:center;gap:10px}.audit-integrity>span{display:flex;flex-direction:column}.audit-integrity strong{color:#4c645a;font-size:9px}.audit-integrity small{color:#81948b;font-size:6.8px;margin-top:2px}.audit-integrity em{margin-left:auto;border-radius:5px;background:#dff2e8;padding:4px 6px;font-size:6px;font-style:normal;font-weight:800}.audit-integrity.invalid{color:#bc554f;border-color:#efd5d2;background:#fff5f4}.audit-list{border:1px solid #e0e2e6;background:#fff;border-radius:10px;overflow:hidden}.audit-list article{min-height:58px;border-bottom:1px solid #eff0f2;padding:0 13px;display:grid;grid-template-columns:34px 1.25fr .8fr 110px;align-items:center;gap:9px}.audit-list article:last-child{border-bottom:0}.audit-icon{width:30px;height:30px;border-radius:8px;display:grid;place-items:center;color:#654cd0;background:#eeeafd}.audit-list article>div,.audit-list article>span:not(.audit-icon){display:flex;flex-direction:column}.audit-list strong,.audit-list b{color:#4d5460;font-size:7.5px}.audit-list small{color:#949aa4;font-size:6.3px;margin-top:2px}.audit-list code{color:#747b86;background:#f4f5f7;border-radius:4px;padding:4px 5px;font-size:6.3px;text-align:center}.toast{position:fixed;bottom:20px;left:50%;transform:translate(-50%);z-index:120;background:#242938;color:#fff;min-height:38px;border-radius:9px;padding:0 13px;display:flex;align-items:center;gap:7px;font-size:9px;box-shadow:0 12px 35px #11182740;animation:toastIn .2s ease-out}@keyframes toastIn{0%{opacity:0;transform:translate(-50%,8px)}}.auth-loading{min-height:100vh;display:flex;align-items:center;justify-content:center;gap:10px;background:#f6f7fa;color:#707784;font-size:12px}.auth-brand{width:38px;height:38px;border-radius:11px;background:linear-gradient(145deg,#8c6df7,#5d43de);color:#fff;display:grid;place-items:center;font-family:var(--font-display);font-size:19px;font-weight:800;box-shadow:0 8px 20px #5e45ce33}.auth-page{min-height:100vh;display:grid;grid-template-columns:minmax(390px,.9fr) minmax(480px,1.1fr);background:#f7f8fb}.auth-story{position:relative;overflow:hidden;color:#fff;background:radial-gradient(circle at 80% 10%,#7658e6 0,transparent 28%),radial-gradient(circle at 15% 85%,#233b74 0,transparent 36%),#17203b}.auth-story:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;opacity:.24;background-image:radial-gradient(#fff .7px,transparent .7px);background-size:21px 21px;-webkit-mask-image:linear-gradient(135deg,#000,transparent 78%);mask-image:linear-gradient(135deg,#000,transparent 78%)}.auth-story:after{content:"";position:absolute;width:390px;height:390px;border:1px solid #ffffff17;border-radius:50%;right:-170px;bottom:-80px;box-shadow:0 0 0 70px #ffffff08,0 0 0 140px #ffffff05}.auth-story-content{position:relative;z-index:1;min-height:100%;padding:42px 9%;display:flex;flex-direction:column}.auth-logo{display:flex;align-items:center;gap:9px}.auth-logo span{width:38px;height:38px;border-radius:11px;background:linear-gradient(145deg,#8c6df7,#6046db);display:grid;place-items:center;font-family:var(--font-display);font-weight:800;font-size:18px;box-shadow:0 8px 22px #05081755}.auth-logo strong{font-family:var(--font-display);font-size:15px}.auth-message{margin:auto 0;max-width:480px}.auth-kicker{color:#c9bdf9;font-size:8px;font-weight:700;letter-spacing:.11em;display:flex;align-items:center;gap:5px}.auth-message h1{color:#fff;font-family:var(--font-display);font-size:clamp(27px,3vw,43px);line-height:1.13;letter-spacing:-.035em;margin:16px 0 13px}.auth-message p{color:#bfc5d7;font-size:12px;line-height:1.7;margin:0;max-width:430px}.auth-assurances{display:flex;flex-wrap:wrap;gap:10px 17px;color:#c6cada;font-size:9px}.auth-assurances span{display:flex;align-items:center;gap:5px}.auth-assurances svg{color:#77d5ae}.auth-form-side{display:flex;align-items:center;justify-content:center;padding:30px}.auth-card{width:min(390px,100%);border:1px solid #e0e2e8;background:#fff;border-radius:15px;padding:28px 31px 18px;box-shadow:0 20px 60px #17203b12}.auth-card-icon{width:41px;height:41px;border-radius:11px;color:#6248d4;background:#eeeafd;display:grid;place-items:center}.auth-card h2{font-family:var(--font-display);font-size:20px;letter-spacing:-.025em;margin:15px 0 5px}.auth-card form>p{color:#7d8491;font-size:10px;line-height:1.5;margin:0 0 17px}.auth-help-text{color:#7d8491;font-size:10px;line-height:1.6;margin:0 0 14px}.auth-notice{color:#59616e;background:#f5f3ff;border:1px solid #e4defe;border-radius:8px;padding:10px;font-size:9px;line-height:1.55}.auth-card label{display:block;margin-top:11px}.auth-card label>span{color:#59616e;display:block;font-size:9px;font-weight:600;margin-bottom:5px}.auth-card label input,.auth-card label select{width:100%;height:39px;border:1px solid #dce0e6;background:#fafbfc;color:#353c47;border-radius:8px;padding:0 10px;outline:0;font-size:10px;transition:.18s}.auth-card label input:focus,.auth-card label select:focus{border-color:#8068e4;background:#fff;box-shadow:0 0 0 3px #eeeafd}.auth-error{margin-top:11px;color:#b94742;background:#fff0ef;border:1px solid #f3d9d6;border-radius:7px;padding:8px 9px;font-size:8.5px}.auth-submit{width:100%;height:39px;margin-top:15px;border:0;border-radius:8px;background:#644adb;color:#fff;display:flex;align-items:center;justify-content:center;gap:6px;font-size:9.5px;font-weight:700;cursor:pointer;box-shadow:0 8px 18px #6248d42b}.auth-submit:disabled{opacity:.58;cursor:default}.auth-back{width:100%;margin-top:9px;border:0;background:transparent;color:#7d8490;font-size:8.5px;cursor:pointer}.auth-card footer{border-top:1px solid #eceef1;color:#9298a3;margin-top:18px;padding-top:13px;display:flex;align-items:center;justify-content:center;gap:5px;font-size:7.5px}.auth-card footer svg{color:#3e8b6c}.mfa-secret{border:1px solid #dad4f1;background:#f7f5ff;border-radius:9px;padding:10px;display:grid;grid-template-columns:1fr auto;gap:4px 7px;margin-bottom:12px}.mfa-secret>span{grid-column:1 / -1;color:#8175b0;font-size:6.5px;letter-spacing:.08em;font-weight:700}.mfa-secret strong{color:#4c4091;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:10px;letter-spacing:.07em;word-break:break-all;align-self:center}.mfa-secret button{border:1px solid #d5ceed;background:#fff;color:#5e49bd;border-radius:6px;padding:0 7px;min-height:26px;display:flex;align-items:center;gap:4px;font-size:7px;cursor:pointer}.mfa-secret small{grid-column:1 / -1;color:#8c86a0;font-size:6.7px;line-height:1.45;margin-top:3px}.auth-card label input.mfa-code{height:47px;text-align:center;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:20px;letter-spacing:.28em;font-weight:700}.integrations-view{flex:1;min-height:0;display:flex;flex-direction:column;background:#f6f7f9}.integrations-header{min-height:91px;flex:0 0 91px;padding:15px 22px;border-bottom:1px solid #e0e2e6;display:flex;align-items:center;justify-content:space-between;background:#f8f9fb}.integration-heading-line{display:flex;align-items:center;gap:9px}.integration-heading-line h1{font-size:21px}.catalog-pill{color:#347d64;background:#edf8f3;border:1px solid #d4ece2;border-radius:12px;padding:4px 7px;font-size:7px;font-weight:700;display:flex;align-items:center;gap:4px;letter-spacing:.04em}.integrations-header p{color:#7d838f;font-size:10px;margin:5px 0 0}.request-integration{height:34px;border:1px solid #d9dce2;background:#fff;border-radius:8px;padding:0 12px;display:flex;align-items:center;gap:6px;font-size:9px;font-weight:600;cursor:pointer;box-shadow:0 1px 2px #17203b08}.integration-metrics{min-height:78px;flex:0 0 78px;padding:10px 21px;display:grid;grid-template-columns:repeat(4,1fr);gap:8px;border-bottom:1px solid #e1e3e7}.integration-metrics article{background:#fff;border:1px solid #e2e4e8;border-radius:9px;display:flex;align-items:center;gap:9px;padding:9px 11px;box-shadow:0 1px 2px #17203b05}.integration-metric-icon{width:31px;height:31px;flex:0 0 31px;display:grid;place-items:center;border-radius:8px}.integration-metric-icon.purple{color:#684cda;background:#eeeafd}.integration-metric-icon.green{color:#278665;background:#eaf7f1}.integration-metric-icon.blue{color:#4776bf;background:#ebf2fc}.integration-metric-icon.amber{color:#a57325;background:#fff6e4}.integration-metrics article>div{display:grid;grid-template-columns:auto auto;align-items:baseline;gap:1px 7px}.integration-metrics small{color:#878d98;font-size:7px;grid-column:1 / -1}.integration-metrics strong{font-family:var(--font-display);color:#343a46;font-size:13px}.integration-metrics em{color:#9ba0a9;font-size:6.5px;font-style:normal;white-space:nowrap}.integrations-workspace{flex:1;min-height:0;display:flex;margin:0 21px 17px;border:1px solid #dfe1e6;border-radius:10px;overflow:hidden;background:#fff;box-shadow:0 2px 8px #17203b08}.integration-catalog{width:278px;flex:0 0 278px;border-right:1px solid #e2e4e8;background:#fafbfc;display:flex;flex-direction:column;padding:13px 12px}.catalog-title{display:flex;align-items:center;justify-content:space-between;padding:0 2px 9px}.catalog-title>div{display:flex;flex-direction:column}.catalog-title h2{font-family:var(--font-display);font-size:12px;margin:0}.catalog-title span{color:#9298a3;font-size:7px;margin-top:2px}.catalog-title button,.integration-more{width:28px;height:28px;border:0;background:transparent;border-radius:6px;color:#7d8490;display:grid;place-items:center;cursor:pointer}.catalog-search{height:32px;border:1px solid #e0e2e6;background:#fff;border-radius:7px;display:flex;align-items:center;gap:6px;padding:0 8px;color:#9ca1ab}.catalog-search input{flex:1;min-width:0;border:0;outline:0;font-size:8.5px;color:#474d58}.catalog-filters{display:flex;align-items:center;gap:4px;margin:8px 0 9px}.catalog-filters button{border:0;background:transparent;color:#7d838e;padding:5px 7px;border-radius:5px;display:flex;align-items:center;gap:4px;font-size:7.5px;cursor:pointer}.catalog-filters button span{color:#9ba0a9}.catalog-filters button.active{color:#5f46cc;background:#eeeafd;font-weight:700}.catalog-section-label{color:#a0a5ae;font-size:6px;font-weight:700;letter-spacing:.09em;margin:0 3px 6px}.integration-card-list{min-height:0;overflow-y:auto}.integration-catalog-card{width:100%;border:1px solid #dedfe5;background:#fff;border-radius:8px;min-height:65px;padding:8px;display:grid;grid-template-columns:38px minmax(0,1fr) 16px;align-items:center;gap:8px;text-align:left;cursor:pointer}.integration-catalog-card.selected{border-color:#9c8be8;box-shadow:0 0 0 2px #eeeafd;background:#fbfaff}.integration-catalog-card>span{display:flex;flex-direction:column;min-width:0}.integration-catalog-card strong{color:#414753;font-size:9px}.integration-catalog-card small{color:#8d939e;font-size:6.8px;margin-top:2px}.integration-catalog-card em{color:#368169;font-size:6.3px;font-style:normal;margin-top:5px;display:flex;align-items:center;gap:3px}.ixc-logo{width:54px;height:54px;flex:0 0 54px;color:#fff;background:linear-gradient(145deg,#155ab0,#153e85);border-radius:13px;display:flex;flex-direction:column;align-items:center;justify-content:center;box-shadow:0 6px 14px #164f9a25}.ixc-logo span{font-family:var(--font-display);font-weight:800;font-size:17px;letter-spacing:-.05em}.ixc-logo small{font-size:4.5px;letter-spacing:.12em;opacity:.82}.ixc-logo.compact{width:36px;height:36px;flex-basis:36px;border-radius:9px}.ixc-logo.compact span{font-size:12px}.ixc-logo.compact small{font-size:3px}.catalog-empty{padding:25px 10px;color:#9ba0aa;display:flex;flex-direction:column;align-items:center;gap:5px;font-size:7px}.homologation-program{margin-top:auto;border:1px solid #e1dcf5;background:#f6f3ff;border-radius:8px;padding:9px;color:#684fcd;display:grid;grid-template-columns:20px 1fr;gap:5px}.homologation-program>div{display:flex;flex-direction:column}.homologation-program strong{color:#54488b;font-size:7.5px}.homologation-program span{color:#8b84a5;font-size:6.3px;line-height:1.35;margin-top:2px}.homologation-program button{grid-column:2;border:0;background:transparent;padding:2px 0 0;color:#6349cc;font-size:6.5px;display:flex;align-items:center;gap:3px;cursor:pointer}.integration-detail{flex:1;min-width:0;display:flex;flex-direction:column;background:#fff}.integration-detail-header{min-height:78px;flex:0 0 78px;display:flex;align-items:center;justify-content:space-between;padding:0 15px 0 18px;border-bottom:1px solid #e7e8eb;gap:12px}.integration-brand{display:flex;align-items:center;gap:11px;min-width:0}.integration-brand>div:last-child{min-width:0}.integration-brand>div:last-child>div{display:flex;align-items:center;gap:7px}.integration-brand h2{font-family:var(--font-display);font-size:14px;margin:0}.integration-brand p{color:#858b97;font-size:7.5px;margin:3px 0 0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.homologated-badge{color:#2e8063;background:#e9f7f0;border-radius:5px;padding:3px 5px;font-size:5.8px;font-weight:700;display:flex;align-items:center;gap:3px;letter-spacing:.05em}.integration-header-actions{display:flex;align-items:center;gap:5px}.sandbox-badge{color:#9a6c24;background:#fff7e7;border:1px solid #f0dfb9;border-radius:6px;padding:5px 6px;font-size:6.5px;display:flex;align-items:center;gap:3px;white-space:nowrap}.test-button,.primary-integration-button{height:29px;border-radius:7px;padding:0 8px;display:flex;align-items:center;gap:5px;font-size:7.5px;font-weight:600;cursor:pointer;white-space:nowrap}.test-button{border:1px solid #dbdde2;background:#fff;color:#656c78}.test-button:disabled{opacity:.6}.primary-integration-button{border:1px solid #5e44ce;background:#674cdb;color:#fff}.spin{animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.integration-tabs{height:37px;flex:0 0 37px;display:flex;align-items:end;gap:3px;padding:0 17px;border-bottom:1px solid #e7e8eb}.integration-tabs button{height:36px;border:0;background:transparent;color:#848a95;font-size:7.5px;padding:0 10px;position:relative;cursor:pointer;display:flex;align-items:center;gap:4px}.integration-tabs button span{background:#eef0f3;color:#767d88;padding:1px 4px;border-radius:5px;font-size:6px}.integration-tabs button.active{color:#5d43ca;font-weight:700}.integration-tabs button.active:after{content:"";position:absolute;bottom:-1px;left:7px;right:7px;height:2px;background:#684bdd;border-radius:2px}.integration-detail-scroll{flex:1;min-height:0;overflow-y:auto;padding:13px 16px 18px;background:#fafbfc;scrollbar-width:thin}.integration-overview-grid{display:grid;grid-template-columns:1fr 1fr;gap:9px;max-width:1040px}.integration-panel{border:1px solid #e0e2e6;background:#fff;border-radius:9px;padding:11px;min-width:0;box-shadow:0 1px 2px #17203b05}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:8px}.panel-heading>div{display:flex;align-items:center;gap:7px}.panel-heading>div>div{display:flex;flex-direction:column}.panel-icon{width:27px;height:27px;border-radius:7px;display:grid;place-items:center;color:#6047ce;background:#eeeafd}.panel-heading h3{font-family:var(--font-display);font-size:9px;margin:0}.panel-heading p{color:#969ba5;font-size:6.5px;margin:2px 0 0}.panel-heading>button{border:0;background:transparent;color:#654ccc;font-size:6.8px;display:flex;align-items:center;gap:3px;cursor:pointer}.waiting-status{color:#9b6c25;background:#fff7e6;border-radius:5px;padding:4px 6px;font-size:6px;display:flex;align-items:center;gap:3px}.connection-readiness{margin-top:10px;display:grid;grid-template-columns:1fr 1fr;gap:5px}.connection-readiness>div{background:#f8f9fa;border:1px solid #eceef1;border-radius:6px;padding:6px 7px;display:flex;flex-direction:column}.connection-readiness span{color:#959aa4;font-size:6.3px}.connection-readiness strong{color:#328167;font-size:7px;margin-top:3px;display:flex;align-items:center;gap:3px}.connection-readiness strong.pending{color:#9d762f}.structure-tested{margin-top:7px;border:1px solid #d7ebdf;background:#f0faf5;color:#318265;border-radius:6px;padding:6px 7px;display:flex;align-items:flex-start;gap:5px}.structure-tested span{color:#73887f;font-size:6.3px;line-height:1.4}.structure-tested strong{color:#42705f;display:block;font-size:6.8px}.capability-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:5px;margin-top:10px}.capability-grid span{min-height:30px;border:1px solid #eceef1;background:#fafbfc;border-radius:6px;color:#6f7682;display:flex;align-items:center;gap:5px;padding:0 7px;font-size:6.8px}.capability-grid svg{color:#5c74a4}.workflow-preview{grid-column:1 / -1}.mini-flow{margin-top:13px;display:flex;align-items:flex-start;justify-content:center}.mini-flow>div{position:relative;width:19%;display:flex;flex-direction:column;align-items:center;color:#5f6672;text-align:center}.mini-flow>div>span{width:28px;height:28px;background:#eeeafd;color:#6248d0;border-radius:8px;display:grid;place-items:center;z-index:1}.mini-flow strong{font-size:6.5px;margin-top:5px;font-weight:600}.mini-flow i{position:absolute;top:9px;right:-4px;color:#b0b5bd}.workflow-result{margin:11px auto 0;max-width:450px;border:1px solid #dad4f3;background:#f6f3ff;border-radius:7px;color:#6248cc;padding:6px 8px;display:flex;gap:6px;align-items:center}.workflow-result span{color:#817999;font-size:6.3px;line-height:1.35}.workflow-result strong{display:block;color:#58499d;font-size:6.8px}.governance-panel ul{list-style:none;margin:10px 0 0;padding:0;display:grid;grid-template-columns:1fr 1fr;gap:5px}.governance-panel li{color:#6f7681;font-size:6.8px;display:flex;align-items:center;gap:4px}.governance-panel li svg{color:#30906d}.workflow-editor-view{max-width:920px;margin:0 auto}.workflow-editor-top{min-height:59px;border:1px solid #e0e2e6;background:#fff;border-radius:9px 9px 0 0;padding:8px 12px;display:flex;align-items:center;justify-content:space-between}.workflow-editor-top>div{display:flex;align-items:center;gap:8px}.workflow-big-icon{width:36px;height:36px;border-radius:9px;color:#6248d0;background:#eeeafd;display:grid;place-items:center}.workflow-editor-top h3{font-family:var(--font-display);font-size:11px;margin:0}.workflow-editor-top p{color:#9399a3;font-size:7px;margin:2px 0 0}.switch-control{display:flex;align-items:center;gap:6px;cursor:pointer}.switch-control input{display:none}.switch-control>span{width:27px;height:15px;border-radius:8px;background:#cfd3da;padding:2px;transition:.2s}.switch-control>span:after{content:"";display:block;width:11px;height:11px;background:#fff;border-radius:50%;transition:.2s;box-shadow:0 1px 2px #0002}.switch-control input:checked+span{background:#6850da}.switch-control input:checked+span:after{transform:translate(12px)}.switch-control em{color:#68707b;font-size:7px;font-style:normal;font-weight:600}.workflow-rule-bar{border:1px solid #e0e2e6;border-top:0;background:#fbfbfc;min-height:49px;display:grid;grid-template-columns:1fr 1fr auto;align-items:center;gap:10px;padding:6px 10px}.workflow-rule-bar>div{display:flex;align-items:center;gap:6px;color:#6c52d2}.workflow-rule-bar>div>span{display:flex;flex-direction:column}.workflow-rule-bar small{color:#9a9fa8;font-size:5.7px;letter-spacing:.06em}.workflow-rule-bar strong{color:#636a76;font-size:6.8px;margin-top:2px}.workflow-rule-bar button{border:1px solid #dcdee3;background:#fff;border-radius:6px;height:26px;color:#666d78;padding:0 7px;display:flex;align-items:center;gap:4px;font-size:6.5px}.visual-flow{border:1px solid #e0e2e6;border-top:0;background-color:#fff;background-image:radial-gradient(#e3e4e8 .6px,transparent .6px);background-size:11px 11px;padding:13px 13%}.flow-start{margin:0 auto;width:130px;height:26px;border:1px solid #d9d3f3;background:#f5f2ff;color:#624ac6;border-radius:14px;display:flex;align-items:center;justify-content:center;gap:5px;font-size:6.8px;font-weight:600}.zap-dot{width:16px;height:16px;border-radius:50%;background:#e6dffd;display:grid;place-items:center}.flow-node-wrap{position:relative;padding-top:17px}.flow-line{position:absolute;left:50%;top:0;height:17px;border-left:1px solid #bfc3cb}.flow-node{min-height:43px;border:1px solid #dfe1e5;background:#fff;border-radius:8px;display:grid;grid-template-columns:23px 29px 1fr auto 24px;align-items:center;gap:7px;padding:6px 7px;box-shadow:0 2px 4px #17203b08}.flow-node.condition{border-color:#e6d6ae;background:#fffdfa}.flow-node-number{width:19px;height:19px;border-radius:50%;background:#eeeafd;color:#6349ce;display:grid;place-items:center;font-size:6.5px;font-weight:700}.flow-node-icon{width:27px;height:27px;color:#62718a;background:#f1f3f6;border-radius:7px;display:grid;place-items:center}.flow-node>div{display:flex;flex-direction:column}.flow-node strong{color:#4f5662;font-size:7.5px}.flow-node small{color:#969ba5;font-size:6.3px;margin-top:2px}.node-state{color:#674ecf;background:#f0ecff;border-radius:4px;padding:3px 5px;font-size:5.5px;letter-spacing:.05em}.flow-node.condition .node-state{color:#9b6d26;background:#fff3d9}.flow-node>button{width:23px;height:23px;border:0;background:transparent;color:#8a909a;display:grid;place-items:center}.add-flow-step{margin:15px auto 0;height:26px;border:1px dashed #bfb5eb;background:#faf9ff;color:#644dca;border-radius:6px;padding:0 9px;display:flex;align-items:center;gap:4px;font-size:6.8px;cursor:pointer}.flow-guarantee{border:1px solid #d7e9df;background:#f1faf5;border-radius:0 0 9px 9px;padding:8px 11px;display:flex;align-items:center;gap:7px;color:#318164}.flow-guarantee>div{display:flex;flex-direction:column}.flow-guarantee strong{color:#45675a;font-size:7.5px}.flow-guarantee span{color:#7c8d86;font-size:6.5px;margin-top:2px}.connection-settings-view{max-width:820px;margin:0 auto;display:grid;grid-template-columns:minmax(0,1fr) 240px;gap:10px}.settings-form-card,.connection-help{border:1px solid #e0e2e6;background:#fff;border-radius:9px;padding:14px}.settings-card-heading{display:flex;align-items:center;gap:8px;padding-bottom:12px;border-bottom:1px solid #eceef1}.settings-card-heading>span{width:34px;height:34px;border-radius:8px;background:#eeeafd;color:#6248ce;display:grid;place-items:center}.settings-card-heading h3,.connection-help h3{font-family:var(--font-display);font-size:10px;margin:0}.settings-card-heading p{color:#8d939e;font-size:6.8px;line-height:1.4;margin:3px 0 0}.settings-form-card>label{display:block;margin-top:12px}.settings-form-card>label>span{color:#626975;font-size:7.5px;font-weight:600}.settings-form-card>label>small{color:#999ea8;font-size:6.3px;display:block;margin-top:4px}.settings-input{height:34px;border:1px solid #dbdde2;border-radius:7px;display:flex;align-items:center;gap:7px;padding:0 8px;color:#888f9b;margin-top:5px}.settings-input input{flex:1;min-width:0;border:0;outline:0;color:#4a515c;font-size:8px}.settings-input button{border:0;background:transparent;color:#888f9b;display:grid;place-items:center}.connection-form-actions{margin-top:15px;border-top:1px solid #eceef1;padding-top:10px;display:flex;justify-content:flex-end;gap:6px}.connection-form-actions button{height:28px;border:1px solid #dbdde2;background:#fff;border-radius:6px;color:#6d7480;padding:0 9px;font-size:7px;display:flex;align-items:center;gap:4px;cursor:pointer}.connection-form-actions button.save-connection{color:#fff;border-color:#5d43cc;background:#674ddd}.connection-help{color:#6047cb}.connection-help>svg{width:32px;height:32px;padding:7px;background:#eeeafd;border-radius:8px}.connection-help h3{color:#4e5560;margin-top:10px}.connection-help p{color:#848a95;font-size:6.8px;line-height:1.5}.connection-help ol{list-style:none;margin:12px 0;padding:0;display:flex;flex-direction:column;gap:7px}.connection-help li{color:#666e79;font-size:6.8px;display:flex;align-items:center;gap:6px}.connection-help li span{width:17px;height:17px;border-radius:50%;background:#f0edfc;color:#654dcf;display:grid;place-items:center;font-size:6px;font-weight:700}.local-doc-note{color:#6048c8;font-size:6.8px;display:flex;align-items:center;gap:4px}.execution-empty{min-height:300px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;color:#8f959f}.execution-empty>span{width:48px;height:48px;border-radius:13px;background:#eeeafd;color:#654bd2;display:grid;place-items:center}.execution-empty h3{font-family:var(--font-display);font-size:11px;color:#4f5661;margin:11px 0 4px}.execution-empty p{max-width:360px;font-size:7.2px;line-height:1.5;margin:0}.execution-empty button{margin-top:12px;height:28px;border:1px solid #d8d3ef;color:#624acd;background:#f6f3ff;border-radius:6px;padding:0 8px;display:flex;align-items:center;gap:4px;font-size:7px;cursor:pointer}@media(max-width:1180px){.insight-panel{position:absolute;right:0;top:211px;bottom:0;width:295px;max-width:none;box-shadow:-10px 0 30px #17203b12;z-index:10}.conversation-panel{flex-basis:30%}.topbar{grid-template-columns:1fr minmax(240px,360px) auto}.operation-status,.sandbox-badge{display:none}.integration-catalog{width:240px;flex-basis:240px}.integration-overview-grid{grid-template-columns:1fr}.workflow-preview{grid-column:auto}.module-metrics,.agent-grid{grid-template-columns:1fr 1fr}.table-head,.table-row{grid-template-columns:1.3fr 1fr .7fr .7fr 100px}.table-head>span:nth-child(5),.table-row>span:nth-child(5){display:none}}@media(max-width:840px){.sidebar{width:55px}.topbar{grid-template-columns:1fr auto;padding:0 12px}.topbar-center{display:none}.profile>div:nth-child(2),.profile>svg{display:none}.mobile-view-switch{display:flex}.resolution-header{height:auto;min-height:86px;padding:12px 15px}.resolution-header p{max-width:330px}.metric{display:none}.service-desk{position:relative}.conversation-panel{flex:1;max-width:none;width:auto}.chat-panel{min-width:0;width:100%}.mobile-hidden{display:none!important}.mobile-back{display:grid;place-items:center}.insight-panel{top:0;width:min(310px,92vw)}.chat-actions .risk-chip,.chat-actions .secondary-button:not(.transfer-button){display:none}.chat-actions .transfer-button{width:29px;padding:0;justify-content:center;font-size:0}.integrations-header{min-height:78px;flex-basis:78px;padding:11px 13px}.integrations-header p{max-width:400px}.request-integration{width:34px;padding:0;justify-content:center;font-size:0}.integration-metrics{grid-template-columns:1fr 1fr;min-height:116px;flex-basis:116px;padding:8px 12px}.integrations-workspace{margin:0 12px 12px;position:relative}.integration-catalog{display:none}.integration-detail-header{padding:0 10px}.integration-brand p,.test-button{display:none}.integration-brand .ixc-logo{width:42px;height:42px;flex-basis:42px;border-radius:10px}.integration-header-actions .primary-integration-button{width:29px;padding:0;justify-content:center;font-size:0}.connection-settings-view{grid-template-columns:1fr}.connection-help{display:none}.auth-page{grid-template-columns:1fr}.auth-story{display:none}.auth-form-side{padding:20px}.module-view{padding:18px 15px 28px}.module-grid.two,.settings-grid,.agent-grid{grid-template-columns:1fr}.table-head,.table-row{grid-template-columns:1.4fr .9fr .7fr 105px}.table-head>span:nth-child(2),.table-row>span:nth-child(2){display:none}.closed-conversation-bar small{max-width:300px}.access-invite-form{grid-template-columns:1fr 1fr}.access-invite-form>div:first-child{grid-column:1 / -1}.access-table{overflow-x:auto}.access-table-head,.access-table-row{min-width:760px}.role-matrix>div:last-child{grid-template-columns:repeat(3,1fr)}}@media(max-width:560px){.sidebar{display:none}.topbar{height:55px;flex-basis:55px}.resolution-header{padding:11px 12px;min-height:78px}h1{font-size:18px}.resolution-header p{font-size:9px}.control-button{width:34px;padding:0;justify-content:center;font-size:0;margin-left:0}.profile{padding-left:7px}.chat-header{padding-left:10px}.pinned-identity{min-height:67px;flex-basis:67px;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:0;padding:4px 8px 5px;overflow:hidden}.memory-label{grid-column:1 / -1;border-right:0;border-bottom:1px solid #eee7d8;padding:0 0 3px;margin:0 0 3px}.memory-label small{display:inline;margin-left:3px}.memory-label>span{flex-direction:row;align-items:center}.identity-field{min-width:0;padding:0 7px}.identity-field:first-of-type{padding-left:0}.identity-field strong{overflow:hidden;text-overflow:ellipsis}.verified-chip{display:none}.chat-scroll{padding-left:12px;padding-right:12px}.message-row{max-width:88%}.resolution-prompt p{max-width:230px}.resolution-prompt button{width:26px;font-size:0;padding:0;justify-content:center}.composer-toolbar span{display:none}.integrations-header p{max-width:260px;font-size:8px}.integration-heading-line h1{font-size:17px}.catalog-pill{display:none}.integration-metrics{display:flex;overflow-x:auto;min-height:70px;flex-basis:70px;padding:7px 10px;scrollbar-width:none}.integration-metrics article{min-width:150px}.integrations-workspace{margin:0;border-radius:0;border-left:0;border-right:0;border-bottom:0}.integration-detail-header{min-height:66px;flex-basis:66px}.integration-brand .ixc-logo{width:36px;height:36px;flex-basis:36px}.integration-brand h2{font-size:11px}.homologated-badge{display:none}.integration-tabs{padding:0 6px;overflow-x:auto;scrollbar-width:none}.integration-tabs button{padding:0 8px;white-space:nowrap}.integration-detail-scroll{padding:9px}.integration-overview-grid{gap:7px}.capability-grid{grid-template-columns:1fr 1fr}.mini-flow{overflow-x:auto;justify-content:flex-start;padding-bottom:4px}.mini-flow>div{min-width:78px}.workflow-rule-bar{grid-template-columns:1fr}.workflow-rule-bar button{display:none}.visual-flow{padding:12px 7px}.flow-node{grid-template-columns:22px 27px minmax(0,1fr) 22px}.flow-node .node-state{display:none}.flow-guarantee{align-items:flex-start}.auth-form-side{padding:13px}.auth-card{padding:22px 20px 15px;border-radius:12px}.module-view{padding:14px 10px 24px}.module-header{align-items:flex-start}.module-live{display:none}.module-metrics{grid-template-columns:1fr 1fr}.module-metrics article{min-height:88px;padding:10px}.module-metrics article>strong{font-size:20px}.module-search{width:100%}.module-toolbar>span{display:none}.customer-table{overflow-x:auto}.table-head,.table-row{min-width:540px}.protocol-settings form{grid-template-columns:70px 1fr}.protocol-settings form button{grid-column:1 / -1;height:31px}.closed-conversation-bar{align-items:flex-start;flex-direction:column}.access-tabs{margin-top:-5px}.access-secret-value{grid-template-columns:1fr 30px}.access-secret-value button:not(.secret-close){grid-column:1 / -1;grid-row:2;height:30px}.access-secret-value .secret-close{grid-column:2;grid-row:1}.access-secret p{margin-left:0}.access-toolbar{align-items:stretch;flex-direction:column}.access-toolbar>button{justify-content:center}.access-invite-form{grid-template-columns:1fr}.access-invite-form>div:first-child{grid-column:auto}.invite-actions{justify-content:flex-end}.role-matrix>div:last-child{grid-template-columns:1fr 1fr}.audit-list{overflow-x:auto}.audit-list article{min-width:620px}}